diff --git a/src/main/resources/static/resources/css/petclinic.css b/src/main/resources/static/resources/css/petclinic.css
index 6f1c180ac..6f67141b8 100644
--- a/src/main/resources/static/resources/css/petclinic.css
+++ b/src/main/resources/static/resources/css/petclinic.css
@@ -9387,71 +9387,98 @@ table td.action-column {
 hr {
   border-top: 1px dotted #34302D; }
 
+/* Chatbox container */
 .chatbox {
   position: fixed;
-  bottom: 0;
-  right: 0;
+  bottom: 10px;
+  right: 10px;
   width: 300px;
-  border-radius: 10px 10px 0 0;
-  box-shadow: 0 4px 8px rgba(0, 0, 0, 0.2);
-  font-family: Arial, sans-serif;
-  background-color: #f0f0f0;
-  overflow: hidden; }
-  .chatbox.minimized {
-    height: 40px; }
-  .chatbox-header {
-    background-color: #6db33f;
-    color: white;
-    padding: 10px;
-    cursor: pointer;
-    font-weight: bold;
-    text-align: center; }
-  .chatbox-content {
-    height: 400px;
-    display: flex;
-    flex-direction: column;
-    justify-content: space-between;
-    background-color: white;
-    transition: height 0.3s ease; }
-  .chatbox-messages {
-    padding: 10px;
-    overflow-y: auto;
-    height: 90%;
-    display: flex;
-    flex-direction: column;
-    gap: 10px; }
-    .chatbox-messages .chat-bubble {
-      padding: 10px;
-      border-radius: 15px;
-      max-width: 70%;
-      word-wrap: break-word; }
-      .chatbox-messages .chat-bubble.user {
-        background-color: #34302D;
-        color: white;
-        align-self: flex-end; }
-      .chatbox-messages .chat-bubble.bot {
-        background-color: #838789;
-        color: black;
-        align-self: flex-start; }
-  .chatbox-footer {
-    display: flex;
-    padding: 10px;
-    background-color: #f1f1f1; }
-    .chatbox-footer input {
-      flex: 1;
-      padding: 10px;
-      border-radius: 5px;
-      border: 1px solid #34302D; }
-    .chatbox-footer button {
-      margin-left: 10px;
-      padding: 10px 20px;
-      background-color: #6db33f;
-      color: white;
-      border: none;
-      border-radius: 5px;
-      cursor: pointer; }
-      .chatbox-footer button:hover {
-        background-color: #568d32; }
+  background-color: #f1f1f1;
+  border-radius: 10px;
+  box-shadow: 0px 0px 10px rgba(0, 0, 0, 0.1);
+  display: flex;
+  flex-direction: column; }
+  .chatbox.minimized .chatbox-content {
+    height: 40px;
+    /* Height when minimized (header only) */ }
+  .chatbox.minimized .chatbox-messages,
+  .chatbox.minimized .chatbox-footer {
+    display: none; }
+
+/* Header styling */
+.chatbox-header {
+  background-color: #075E54;
+  color: white;
+  padding: 10px;
+  text-align: center;
+  border-top-left-radius: 10px;
+  border-top-right-radius: 10px;
+  cursor: pointer; }
+
+/* Chatbox content styling */
+.chatbox-content {
+  display: flex;
+  flex-direction: column;
+  height: 400px;
+  /* Adjust to desired height */
+  overflow: hidden;
+  /* Hide overflow to make it scrollable */ }
+
+.chatbox-messages {
+  flex-grow: 1;
+  overflow-y: auto;
+  /* Allows vertical scrolling */
+  padding: 10px; }
+
+/* Chat bubbles styling */
+.chat-bubble {
+  max-width: 80%;
+  padding: 10px;
+  border-radius: 20px;
+  margin-bottom: 10px;
+  position: relative;
+  word-wrap: break-word;
+  font-size: 14px; }
+  .chat-bubble strong {
+    font-weight: bold; }
+  .chat-bubble em {
+    font-style: italic; }
+  .chat-bubble.user {
+    background-color: #dcf8c6;
+    /* WhatsApp-style light green */
+    margin-left: auto;
+    text-align: right;
+    border-bottom-right-radius: 0; }
+  .chat-bubble.bot {
+    background-color: #ffffff;
+    margin-right: auto;
+    text-align: left;
+    border-bottom-left-radius: 0;
+    border: 1px solid #e1e1e1; }
+
+/* Input field and button */
+.chatbox-footer {
+  padding: 10px;
+  background-color: #f9f9f9;
+  display: flex; }
+
+.chatbox-footer input {
+  flex-grow: 1;
+  padding: 10px;
+  border-radius: 20px;
+  border: 1px solid #ccc;
+  margin-right: 10px;
+  outline: none; }
+
+.chatbox-footer button {
+  background-color: #075E54;
+  color: white;
+  border: none;
+  padding: 10px;
+  border-radius: 50%;
+  cursor: pointer; }
+  .chatbox-footer button:hover {
+    background-color: #128C7E; }
 
 @font-face {
   font-family: 'varela_roundregular';
@@ -9583,4 +9610,118 @@ strong {
     margin-top: 10px;
     margin-bottom: 30px; } }
 
-/*# sourceMappingURL=../../../../../../target/petclinic.css.map */
\ No newline at end of file
+/*# sourceMappingURL=../../../../../../target/petclinic.css.map */
+
+
+
+/* Chatbox container */
+.chatbox {
+    position: fixed;
+    bottom: 10px;
+    right: 10px;
+    width: 300px;
+    background-color: #f1f1f1;
+    border-radius: 10px;
+    box-shadow: 0px 0px 10px rgba(0, 0, 0, 0.1);
+    display: flex;
+    flex-direction: column;
+}
+
+/* Header styling */
+.chatbox-header {
+    background-color: #075E54;
+    color: white;
+    padding: 10px;
+    text-align: center;
+    border-top-left-radius: 10px;
+    border-top-right-radius: 10px;
+    cursor: pointer;
+}
+
+/* Chatbox content styling */
+.chatbox-content {
+    display: flex;
+    flex-direction: column;
+    height: 400px; /* Adjust to desired height */
+    overflow: hidden; /* Hide overflow to make it scrollable */
+}
+
+/* Minimize style */
+.chatbox.minimized .chatbox-content {
+    height: 40px; /* Height when minimized (header only) */
+}
+
+.chatbox.minimized .chatbox-messages,
+.chatbox.minimized .chatbox-footer {
+    display: none;
+}
+
+.chatbox-messages {
+    flex-grow: 1;
+    overflow-y: auto; /* Allows vertical scrolling */
+    padding: 10px;
+}
+
+/* Chat bubbles styling */
+.chat-bubble {
+    max-width: 80%;
+    padding: 10px;
+    border-radius: 20px;
+    margin-bottom: 10px;
+    position: relative;
+    word-wrap: break-word;
+    font-size: 14px;
+}
+
+/* Ensure bold and italic styles are handled */
+.chat-bubble strong {
+    font-weight: bold;
+}
+
+.chat-bubble em {
+    font-style: italic;
+}
+
+.chat-bubble.user {
+    background-color: #dcf8c6; /* WhatsApp-style light green */
+    margin-left: auto;
+    text-align: right;
+    border-bottom-right-radius: 0;
+}
+
+.chat-bubble.bot {
+    background-color: #ffffff;
+    margin-right: auto;
+    text-align: left;
+    border-bottom-left-radius: 0;
+    border: 1px solid #e1e1e1;
+}
+
+/* Input field and button */
+.chatbox-footer {
+    padding: 10px;
+    background-color: #f9f9f9;
+    display: flex;
+}
+
+.chatbox-footer input {
+    flex-grow: 1;
+    padding: 10px;
+    border-radius: 20px;
+    border: 1px solid #ccc;
+    margin-right: 10px;
+    outline: none;
+}
+
+.chatbox-footer button {
+    background-color: #075E54;
+    color: white;
+    border: none;
+    padding: 10px;
+    border-radius: 50%;
+    cursor: pointer;
+}
+
+.chatbox-footer button:hover {
+    background-color: #128C7E;
+}