ingress-nginx-helm/docs/troubleshooting.md
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# Troubleshooting
## Ingress-Controller Logs and Events
There are many ways to troubleshoot the ingress-controller. The following are basic troubleshooting
methods to obtain more information.
### Check the Ingress Resource Events
```console
$ kubectl get ing -n <namespace-of-ingress-resource>
NAME HOSTS ADDRESS PORTS AGE
cafe-ingress cafe.com 10.0.2.15 80 25s
$ kubectl describe ing <ingress-resource-name> -n <namespace-of-ingress-resource>
Name: cafe-ingress
Namespace: default
Address: 10.0.2.15
Default backend: default-http-backend:80 (172.17.0.5:8080)
Rules:
Host Path Backends
---- ---- --------
cafe.com
/tea tea-svc:80 (<none>)
/coffee coffee-svc:80 (<none>)
Annotations:
kubectl.kubernetes.io/last-applied-configuration: {"apiVersion":"networking.k8s.io/v1","kind":"Ingress","metadata":{"annotations":{},"name":"cafe-ingress","namespace":"default","selfLink":"/apis/networking/v1/namespaces/default/ingresses/cafe-ingress"},"spec":{"rules":[{"host":"cafe.com","http":{"paths":[{"backend":{"serviceName":"tea-svc","servicePort":80},"path":"/tea"},{"backend":{"serviceName":"coffee-svc","servicePort":80},"path":"/coffee"}]}}]},"status":{"loadBalancer":{"ingress":[{"ip":"169.48.142.110"}]}}}
Events:
Type Reason Age From Message
---- ------ ---- ---- -------
Normal CREATE 1m ingress-nginx-controller Ingress default/cafe-ingress
Normal UPDATE 58s ingress-nginx-controller Ingress default/cafe-ingress
```
### Check the Ingress Controller Logs
```console
$ kubectl get pods -n <namespace-of-ingress-controller>
NAME READY STATUS RESTARTS AGE
ingress-nginx-controller-67956bf89d-fv58j 1/1 Running 0 1m
$ kubectl logs -n <namespace> ingress-nginx-controller-67956bf89d-fv58j
-------------------------------------------------------------------------------
NGINX Ingress controller
Release: 0.14.0
Build: git-734361d
Repository: https://github.com/kubernetes/ingress-nginx
-------------------------------------------------------------------------------
....
```
### Check the Nginx Configuration
```console
$ kubectl get pods -n <namespace-of-ingress-controller>
NAME READY STATUS RESTARTS AGE
ingress-nginx-controller-67956bf89d-fv58j 1/1 Running 0 1m
$ kubectl exec -it -n <namespace-of-ingress-controller> ingress-nginx-controller-67956bf89d-fv58j -- cat /etc/nginx/nginx.conf
daemon off;
worker_processes 2;
pid /run/nginx.pid;
worker_rlimit_nofile 523264;
worker_shutdown_timeout 240s;
events {
multi_accept on;
worker_connections 16384;
use epoll;
}
http {
....
```
### Check if used Services Exist
```console
$ kubectl get svc --all-namespaces
NAMESPACE NAME TYPE CLUSTER-IP EXTERNAL-IP PORT(S) AGE
default coffee-svc ClusterIP 10.106.154.35 <none> 80/TCP 18m
default kubernetes ClusterIP 10.96.0.1 <none> 443/TCP 30m
default tea-svc ClusterIP 10.104.172.12 <none> 80/TCP 18m
kube-system default-http-backend NodePort 10.108.189.236 <none> 80:30001/TCP 30m
kube-system kube-dns ClusterIP 10.96.0.10 <none> 53/UDP,53/TCP 30m
kube-system kubernetes-dashboard NodePort 10.103.128.17 <none> 80:30000/TCP 30m
```
## Debug Logging
Using the flag `--v=XX` it is possible to increase the level of logging. This is performed by editing
the deployment.
```console
$ kubectl get deploy -n <namespace-of-ingress-controller>
NAME DESIRED CURRENT UP-TO-DATE AVAILABLE AGE
default-http-backend 1 1 1 1 35m
ingress-nginx-controller 1 1 1 1 35m
$ kubectl edit deploy -n <namespace-of-ingress-controller> ingress-nginx-controller
# Add --v=X to "- args", where X is an integer
```
- `--v=2` shows details using `diff` about the changes in the configuration in nginx
- `--v=3` shows details about the service, Ingress rule, endpoint changes and it dumps the nginx configuration in JSON format
- `--v=5` configures NGINX in [debug mode](https://nginx.org/en/docs/debugging_log.html)
## Authentication to the Kubernetes API Server
A number of components are involved in the authentication process and the first step is to narrow
down the source of the problem, namely whether it is a problem with service authentication or
with the kubeconfig file.
Both authentications must work:
```
+-------------+ service +------------+
| | authentication | |
+ apiserver +<-------------------+ ingress |
| | | controller |
+-------------+ +------------+
```
**Service authentication**
The Ingress controller needs information from apiserver. Therefore, authentication is required, which can be achieved in a couple of ways:
* _Service Account:_ This is recommended, because nothing has to be configured. The Ingress controller will use information provided by the system to communicate with the API server. See 'Service Account' section for details.
* _Kubeconfig file:_ In some Kubernetes environments service accounts are not available. In this case a manual configuration is required. The Ingress controller binary can be started with the `--kubeconfig` flag. The value of the flag is a path to a file specifying how to connect to the API server. Using the `--kubeconfig` does not requires the flag `--apiserver-host`.
The format of the file is identical to `~/.kube/config` which is used by kubectl to connect to the API server. See 'kubeconfig' section for details.
* _Using the flag `--apiserver-host`:_ Using this flag `--apiserver-host=http://localhost:8080` it is possible to specify an unsecured API server or reach a remote kubernetes cluster using [kubectl proxy](https://kubernetes.io/docs/user-guide/kubectl/kubectl_proxy/).
Please do not use this approach in production.
In the diagram below you can see the full authentication flow with all options, starting with the browser
on the lower left hand side.
```
Kubernetes Workstation
+---------------------------------------------------+ +------------------+
| | | |
| +-----------+ apiserver +------------+ | | +------------+ |
| | | proxy | | | | | | |
| | apiserver | | ingress | | | | ingress | |
| | | | controller | | | | controller | |
| | | | | | | | | |
| | | | | | | | | |
| | | service account/ | | | | | | |
| | | kubeconfig | | | | | | |
| | +<-------------------+ | | | | | |
| | | | | | | | | |
| +------+----+ kubeconfig +------+-----+ | | +------+-----+ |
| |<--------------------------------------------------------| |
| | | |
+---------------------------------------------------+ +------------------+
```
### Service Account
If using a service account to connect to the API server, the ingress-controller expects the file
`/var/run/secrets/kubernetes.io/serviceaccount/token` to be present. It provides a secret
token that is required to authenticate with the API server.
Verify with the following commands:
```console
# start a container that contains curl
$ kubectl run -it --rm test --image=curlimages/curl --restart=Never -- /bin/sh
# check if secret exists
/ $ ls /var/run/secrets/kubernetes.io/serviceaccount/
ca.crt namespace token
/ $
# check base connectivity from cluster inside
/ $ curl -k https://kubernetes.default.svc.cluster.local
{
"kind": "Status",
"apiVersion": "v1",
"metadata": {
},
"status": "Failure",
"message": "forbidden: User \"system:anonymous\" cannot get path \"/\"",
"reason": "Forbidden",
"details": {
},
"code": 403
}/ $
# connect using tokens
}/ $ curl --cacert /var/run/secrets/kubernetes.io/serviceaccount/ca.crt -H "Authorization: Bearer $(cat /var/run/secrets/kubernetes.io/serviceaccount/token)" https://kubernetes.default.svc.cluster.local
&& echo
{
"paths": [
"/api",
"/api/v1",
"/apis",
"/apis/",
... TRUNCATED
"/readyz/shutdown",
"/version"
]
}
/ $
# when you type `exit` or `^D` the test pod will be deleted.
```
If it is not working, there are two possible reasons:
1. The contents of the tokens are invalid. Find the secret name with `kubectl get secrets | grep service-account` and
delete it with `kubectl delete secret <name>`. It will automatically be recreated.
2. You have a non-standard Kubernetes installation and the file containing the token may not be present.
The API server will mount a volume containing this file, but only if the API server is configured to use
the ServiceAccount admission controller.
If you experience this error, verify that your API server is using the ServiceAccount admission controller.
If you are configuring the API server by hand, you can set this with the `--admission-control` parameter.
> Note that you should use other admission controllers as well. Before configuring this option, you should read about admission controllers.
More information:
- [User Guide: Service Accounts](http://kubernetes.io/docs/user-guide/service-accounts/)
- [Cluster Administrator Guide: Managing Service Accounts](http://kubernetes.io/docs/admin/service-accounts-admin/)
## Kube-Config
If you want to use a kubeconfig file for authentication, follow the [deploy procedure](deploy/index.md) and
add the flag `--kubeconfig=/etc/kubernetes/kubeconfig.yaml` to the args section of the deployment.
## Using GDB with Nginx
[Gdb](https://www.gnu.org/software/gdb/) can be used to with nginx to perform a configuration
dump. This allows us to see which configuration is being used, as well as older configurations.
Note: The below is based on the nginx [documentation](https://docs.nginx.com/nginx/admin-guide/monitoring/debugging/#dumping-nginx-configuration-from-a-running-process).
1. SSH into the worker
```console
$ ssh user@workerIP
```
2. Obtain the Docker Container Running nginx
```console
$ docker ps | grep ingress-nginx-controller
CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES
d9e1d243156a registry.k8s.io/ingress-nginx/controller "/usr/bin/dumb-init …" 19 minutes ago Up 19 minutes k8s_ingress-nginx-controller_ingress-nginx-controller-67956bf89d-mqxzt_kube-system_079f31ec-aa37-11e8-ad39-080027a227db_0
```
3. Exec into the container
```console
$ docker exec -it --user=0 --privileged d9e1d243156a bash
```
4. Make sure nginx is running in `--with-debug`
```console
$ nginx -V 2>&1 | grep -- '--with-debug'
```
5. Get list of processes running on container
```console
$ ps -ef
UID PID PPID C STIME TTY TIME CMD
root 1 0 0 20:23 ? 00:00:00 /usr/bin/dumb-init /nginx-ingres
root 5 1 0 20:23 ? 00:00:05 /ingress-nginx-controller --defa
root 21 5 0 20:23 ? 00:00:00 nginx: master process /usr/sbin/
nobody 106 21 0 20:23 ? 00:00:00 nginx: worker process
nobody 107 21 0 20:23 ? 00:00:00 nginx: worker process
root 172 0 0 20:43 pts/0 00:00:00 bash
```
6. Attach gdb to the nginx master process
```console
$ gdb -p 21
....
Attaching to process 21
Reading symbols from /usr/sbin/nginx...done.
....
(gdb)
```
7. Copy and paste the following:
```console
set $cd = ngx_cycle->config_dump
set $nelts = $cd.nelts
set $elts = (ngx_conf_dump_t*)($cd.elts)
while ($nelts-- > 0)
set $name = $elts[$nelts]->name.data
printf "Dumping %s to nginx_conf.txt\n", $name
append memory nginx_conf.txt \
$elts[$nelts]->buffer.start $elts[$nelts]->buffer.end
end
```
8. Quit GDB by pressing CTRL+D
9. Open nginx_conf.txt
```console
cat nginx_conf.txt
```
## Image related issues faced on Nginx 4.2.5 or other versions (Helm chart versions)
1. Incase you face below error while installing Nginx using helm chart (either by helm commands or helm_release terraform provider )
```
Warning Failed 5m5s (x4 over 6m34s) kubelet Failed to pull image "registry.k8s.io/ingress-nginx/kube-webhook-certgen:v1.3.0@sha256:549e71a6ca248c5abd51cdb73dbc3083df62cf92ed5e6147c780e30f7e007a47": rpc error: code = Unknown desc = failed to pull and unpack image "registry.k8s.io/ingress-nginx/kube-webhook-certgen@sha256:549e71a6ca248c5abd51cdb73dbc3083df62cf92ed5e6147c780e30f7e007a47": failed to resolve reference "registry.k8s.io/ingress-nginx/kube-webhook-certgen@sha256:549e71a6ca248c5abd51cdb73dbc3083df62cf92ed5e6147c780e30f7e007a47": failed to do request: Head "https://eu.gcr.io/v2/k8s-artifacts-prod/ingress-nginx/kube-webhook-certgen/manifests/sha256:549e71a6ca248c5abd51cdb73dbc3083df62cf92ed5e6147c780e30f7e007a47": EOF
```
Then please follow the below steps.
2. During troubleshooting you can also execute the below commands to test the connectivities from you local machines and repositories details
a. curl registry.k8s.io/ingress-nginx/kube-webhook-certgen@sha256:549e71a6ca248c5abd51cdb73dbc3083df62cf92ed5e6147c780e30f7e007a47 > /dev/null
```
(⎈ |myprompt)➜ ~ curl registry.k8s.io/ingress-nginx/kube-webhook-certgen@sha256:549e71a6ca248c5abd51cdb73dbc3083df62cf92ed5e6147c780e30f7e007a47 > /dev/null
% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0
(⎈ |myprompt)➜ ~
```
b. curl -I https://eu.gcr.io/v2/k8s-artifacts-prod/ingress-nginx/kube-webhook-certgen/manifests/sha256:549e71a6ca248c5abd51cdb73dbc3083df62cf92ed5e6147c780e30f7e007a47
```
(⎈ |myprompt)➜ ~ curl -I https://eu.gcr.io/v2/k8s-artifacts-prod/ingress-nginx/kube-webhook-certgen/manifests/sha256:549e71a6ca248c5abd51cdb73dbc3083df62cf92ed5e6147c780e30f7e007a47
HTTP/2 200
docker-distribution-api-version: registry/2.0
content-type: application/vnd.docker.distribution.manifest.list.v2+json
docker-content-digest: sha256:549e71a6ca248c5abd51cdb73dbc3083df62cf92ed5e6147c780e30f7e007a47
content-length: 1384
date: Wed, 28 Sep 2022 16:46:28 GMT
server: Docker Registry
x-xss-protection: 0
x-frame-options: SAMEORIGIN
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
(⎈ |myprompt)➜ ~
```
Redirection in the proxy is implemented to ensure the pulling of the images.
3. This is the solution recommended to whitelist the below image repositories :
```
*.appspot.com
*.k8s.io
*.pkg.dev
*.gcr.io
```
More details about the above repos :
a. *.k8s.io -> To ensure you can pull any images from registry.k8s.io
b. *.gcr.io -> GCP services are used for image hosting. This is part of the domains suggested by GCP to allow and ensure users can pull images from their container registry services.
c. *.appspot.com -> This a Google domain. part of the domain used for GCR.